Cream City Solutions
Custom operations software  ·  Milwaukee

The buck stops with us.

We replace spreadsheets, disconnected tools, and manual handoffs with one system built around how your operation makes money. We learn how you run before we build — then scope, build, and support it ourselves. The same two operators, start to finish.

Logistics Collections & recovery Field service Sales platforms

The work

Three platforms in production — complex operations, owned end to end.

We don't build demos and disappear. Each platform below runs a real operation every day — built by the same two people you'll talk to on the first call.

Vac-Ops

01 — Field operations & dispatch

Vac-Ops

Dispatch that turns weather, routes, and live GPS into billable hours.

  • Billable-time planning. Live weather, PC Miler routing, and real-time fleet GPS in one dispatch board.
  • Phone built in. Click-to-call, call accountability, and branch SMS for ops and sales.
  • Self-healing infrastructure. It retries failures before anyone notices.
Mid-Canada Collections

02 — Asset recovery

Mid-Canada Collections

Point a camera at a lot. Find every unit up for repo — instantly.

  • Live VIN camera scanning. Match against the entire database in real time — instant repo hits.
  • Whole file lifecycle. Debtor rollups, billing checklists, and field ops in one system.
  • Delivered end to end. Built and shipped through our own pipeline.
Deckd

03 — Freight & logistics

Deckd

Every billable mile planned — down to the flight home.

  • Trips that plan themselves. Routes and daily mileage book hotels and return flights on piggyback loads.
  • Door-to-door load tracking. Driver accountability that squeezes out every drive-time minute.
  • One-click claim reports. Generated straight from the trip record.

How we work

Four steps. The same two people at every one.

No handoff between sales, build, and support — you work with the operators who scope it.

  1. 01

    Learn the operation

    We sit with your team and map how the work actually flows — and where it makes or loses money.

  2. 02

    Map the workflow & build spec

    We turn what we learned into a written specification and data model you can see before anything is built.

  3. 03

    Build and ship

    We build the system around your workflow and ship it to production.

  4. 04

    Support the system

    The same two operators keep it running and evolve it as your operation changes.

Results

Small team. Serious output.

Proof, not promises. Mid-Canada Collections went from a discovery call to a delivered, in-production platform — designed, built, and supported by the two people you'll talk to. The features below are live, not roadmap.

~14 wks
Discovery to a delivered platform — our most recent build
3
Platforms in production
100%
Designed, built & supported in-house
Live VIN camera matching Weather-aware route planning Real-time fleet & GPS feeds Click-to-call phone ops Mileage-based travel planning Load accountability tracking Auto-generated claim reports Self-healing integrations AI discovery & build pipeline

Who runs this

Two operators. Every step of the way.

You don't get passed from sales to build to support. The people who scope the workflow are the people who build it — and the people who pick up when something breaks.

CM

Chris McElven

Discovery & business

Leads every discovery engagement. Maps how the operation makes money, where it loses time, and what's genuinely worth solving with custom software.

LD

Logan Docherty

Architecture & systems

Turns discovery into build-ready specs, data models, and working software. Owns the technical execution from first commit to production.

We answer the phone We don't hand you off We ship We sit with your team

FAQ

Common questions.

What kinds of operations do you work with?

Teams whose work runs on calls, field work, dispatch, and follow-through — logistics, collections and recovery, field service, and customer-facing sales platforms.

What happens after I reach out?

We set up a real conversation to learn how your operation runs today. If custom software is worth building, we tell you — and if it isn't, we tell you that too.

Who actually scopes and builds the software?

Chris and Logan. The two people who scope your workflow are the two who build it — no handoff to a separate team.

Do you support it after launch?

Yes. The same two operators who built it keep it running and evolve it as your operation changes.